Service and contact

We help you to present your personal wishes in the best possible light.
Our professional FAHNENGÄRTNER team is on hand with help and advice to make this a success.

Here you will find an overview of our service and contact options.

Directly to the contacts

Service and contact

We help you to present your personal wishes in the best possible light.
Our professional FAHNENGÄRTNER team is on hand with help and advice to make this a success.

Directly to the contacts

Professional support

We have known the promotional products industry for decades and have a wealth of experience in customer service — we always focus on the needs of our customers.
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Personal service
A perfect product needs the best possible advice. We see ourselves as attentive consultants who, in addition to suitable products, also keep an eye on your individual situation — place of use and purpose.
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Graphics support
Before we go to print, our graphics department checks all files for printability. This is how we ensure that you receive the best print. We also offer a more comprehensive service as a free check.
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Storage and shipping service
If you need a storage or distribution service for your flags, we have the right solution for you. Save on printing and have them delivered as required.
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Quality from Austria
Production in Austria is not only important for local value creation, but also for ensuring high quality. This means we have every step of the process under control and can intervene immediately if necessary.

Further information and services

Product information
Graphic service
Draft templates
Call-off and distribution service

FAHNENGÄRTNER Video

Fly the flag!
We provide our customers with cordial, competent and reliable support in drawing attention to themselves with flags and advertising products and getting their message out into the world.
In this video we show you all areas, our products and our human company philosophy. 

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FAHNENGÄRTNER image film
If you would like to find out more about the FAHNENGÄRTNER vision, take a look at the Company section. 

Service at FAHNENGÄRTNER

At FAHNENGÄRTNER, our customers are at the center of everything we do. Our aim is to offer every customer a unique and satisfying experience, from the initial inquiry to the final delivery of our high-quality products. We understand that behind every request there is a story, an occasion or a vision. That's why we focus on personalized advice to ensure that your wishes and requirements are not only met, but exceeded.

Our customer service philosophy is based on three pillars:

  • personal advice
  • expertise
  • flexibility

From conception to printing and finishing, we work hand in hand with our customers to provide tailor-made solutions. Our experienced team of consultants, designers and technicians bring extensive know-how to every project to achieve optimal results.

Personalized advice starts with a deep understanding of your needs. We know that every project is unique and requires a specific approach. Whether it's custom flags for a corporate event, banners for sporting events or decorative flags for public celebrations, we take the time to understand your vision and translate it into a feasible concept.

Our expertise is your advantage. FAHNENGÄRTNER has decades of experience in flag and banner production. This knowledge enables us not only to deliver high-quality products, but also to offer valuable advice on materials, printing techniques and durability. We always keep up with the latest trends and technologies to ensure that your flags and bunting are modern, durable and effective.

Flexibility in production and service is another cornerstone of our customer service. We understand that time is often a critical component. That's why we strive to make our processes as efficient and responsive as possible without compromising quality. Our production site in Austria not only enables us to manufacture quickly and flexibly, but also guarantees that every product meets our high quality standards.

Our comprehensive customer service also includes downstream services such as maintenance and repair of your flags and banners. We want your investment to retain its value in the long term and therefore offer extensive support to maximize the lifespan of your products.

At FAHNENGÄRTNER, we believe that excellent customer service is the key to long-term customer relationships and the success of our business. Every member of our team strives to live this service ethos in every interaction and ensure that your experience with us is positive and memorable.

Our commitment to quality, customization and customer satisfaction has made us a leading manufacturer of flags and textile promotional products in the industry. We invite you to experience the FAHNENGÄRTNER difference, where your project is our priority. Together we realize your ideas and proudly carry your messages, brands and traditions into the world.